We Offer a wide range of bespoke organisational and management development solutions tailored to fit your specific requirements. This specialist highly professional relationship focussed consultancy will offer you the support, diagnosis and delivery capability to meet your exacting business requirements.
Our portfolio consists of comprehensive offerings in the areas of:
Change Management
Including Organisational, team and Individual diagnostics, Change programme design and delivery. We specialise in Focus Group implementation and results analysis, leading to the delivery and shaping of aspirational cultures that really deliver bottom line results.
Career Counselling
We provide a range of processes, including both leading edge psychometrics and stand-alone counselling interventions.
Selection Interviewing
Selection design process, including specification scoping, development and assessment centre design and delivery. Interviewing and both training and accreditation in behavioural interviewing, widely acknowledged to be the only way to find the best.
Working Across Cultures & Remote Management
The toughest issues tackled through a range of workshops, quizzes and interactive exercises successfully delivered in over 20 different countries. We identify cultural differences, maximising cultural understanding, and harness diversity as a form of cultural advantage. We deal with the complex issues of remote management. We can also help with the issues of working across cultural boundaries, dealing with the lack of face to face contact, as happens in the high pressure business environment.
Knowledge and Learning Solutions
We have a number of tried and tested diagnostic processes to pinpoint strengths as well as weaknesses within your capability to generate and implement meaningful knowledge and learning strategies. We can generate purposeful learning histories, followed by the delivery of strategies and actions to lever this key tacit knowledge. This is the competitive advantage for your business. We deliver serious but fun team building activities that support and galvanise your people.
Strategic Performance Management
We can provide total end-to-end system design, as we have extensive experience in Values, Vision and Mission formulation. These are the essential ingredients for a high performing environment, your stretching scorecard. We can deliver clear and visible links down to SMART objectives for every individual in your organisation. We can provide leading edge training on supporting systems and ability to deliver effective performance reviews that will truly grow people.
Customer Service Excellence
Vital to the success of your organisation whatever the role. We have a range of workshops and events that can identify the strengths of your organisation in its current market place and help differentiate it from its key competitors. Ask yourself "If our products are similar to our competitors, what will make this organisation more successful?" We will prove that excellent customer relations skills are the "X factor" in a successful organisation. Within the Sales environment, excellent customer service means good quality "handovers". Inefficient verbal contracts can devastate the bottom line. Our workshops really demonstrate the importance of this and provide the skills to ensure that your customers enjoy a positive, memorable experience.
Bespoke Design and Delivery of Management Development
Supporting the best is a specialist job; our experienced consultants have worked with very senior people and can design and deliver tailored workshops and interventions in the areas of:
- Team Building
- Presentation Skills
- Leadership
- Performance Management
- Change Management
- Remote Management
- Working Across Cultures
- An Introduction to Knowledge Management
- Selection Interviewing
- Development Centres
- Individual Development, Through Psychometric Assessment